Clash
of Jobs
Browse All Jobs
Job Description
Stellic is seeking an Implementation Manager to lead the implementation of its degree management platform for enterprise partners. The Implementation Manager will manage implementation projects, working with Stellic's engineering, integration, and product teams. This role is part of the Partner Success team and focuses on delivering value to college and university partners.
Role involves:
- Leading the implementation process for multiple simultaneous projects.
- Providing an amazing onboarding experience for partners.
- Serving as a point of contact for partners, building trust and providing a positive experience.
- Driving high adoption through product training.
- Collaborating with Sales, Integration, Product, and Marketing teams.
Requirements:
- Experience implementing complex enterprise SaaS products.
- Focus on impact and goal-oriented approach.
- Operational excellence in managing multiple implementations.
- Customer empathy and motivation to help stakeholders achieve their goals.
- Grit and a "no matter what it takes" attitude.
- Efficient resource management.
- Proactive problem-solving skills.
- Strong relationship-building skills.
- Excellent written and verbal communication skills.
- Data analysis skills and comfort with CSV and Excel spreadsheets.
- Training experience.
- Documentation and reporting skills.
- Collaborative player.
- Culture fit with Stellic's values.
Stellic offers:
- Opportunity to join a customer-centric team.
- Ground-level opportunity in a developing organization.
- Learning from thought leaders in higher education and SaaS.
- Culture of ownership, new ideas, and creativity.
- Generous stock options.
- Flexible, outcome-based culture.
- Comprehensive health insurance.
- 401K and commuter benefits.
- Annual international retreats.
