Solutions Development Manager at Internal Board - for Logistics Hourly Paid Employees Only

The Solutions Development Manager role is at Ocado Group, and the position is located in Hatfield, with hybrid work (2 days in office). The role requires international travel. Ocado Group is committed to equal opportunities.

Ocado Solutions offers the Ocado Smart Platform (OSP) to retailers worldwide. The Solutions Development Manager represents OSP throughout the pre-sales process, clarifying retailer requirements and costing potential solutions.

What the role involves:

• Leading client engagement activities, including presentations and site tours.
• Delivering the full pre-sales methodology from initial contact to contract signing.
• Writing, updating, and negotiating key legal contractual documents.
• Leading discussions to explain the benefits of OSP.
• Collaborating with Technology & Marketing on new concepts and pricing.
• Building knowledge of competitors and Ocado's market position.
• Creating clear content for senior stakeholders to obtain project sign-off.
• Gathering and clarifying prospect requirements, representing capability gaps to internal stakeholders.
• Understanding client-specific business metrics and their impact on choosing the right OSP solution.
• Developing and improving models/tools for costing and CFC sizing.
• Leading continuous improvement projects.

Requirements:

• Client-facing experience with strong interpersonal skills.
• Genuine interest in Ocado's products and retail challenges.
• Strong presentation skills to describe complex solutions.
• Ability to facilitate meetings and achieve specific outcomes.
• Ability to understand and explain technical subjects to various audiences.
• Experience conversing with retailers at all levels.
• Excellent problem-solving and analytical skills.
• Ability to travel globally at short notice.
• Knowledge and experience of Retail (preferably Grocery).
• Experience working for technology companies.

What Ocado offers:

• 30 days ‘working from anywhere in the world’ policy.
• Wellbeing support through dedicated apps and an Employee Assistance Programme.
• 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase).
• Pension scheme with employer contribution matching up to 7%.
• Generous Private Medical Insurance (within the first month of joining!).
• Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary).
• 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave.
• Train Ticket loan (interest-free).
• Cycle to Work Scheme.
• Free shuttle bus to and from Hatfield/Welwyn Garden City Train Stations to the offices.
• Opportunity to participate in Sharesave and Buy as You Earn share schemes.
• 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!).