Associate Peer Review Operations Specialist

PLOS, a non-profit organization dedicated to open science, is seeking an Associate Peer Review Operations Specialist. This is a fully remote, 12-month fixed-term contract based in the UK. The successful candidate will play a crucial role in maintaining efficient peer review workflows, ensuring high vendor performance, and upholding excellent contributor experience.

Responsibilities include:

• Ensuring timely and efficient peer review of submissions.
• Addressing and resolving queries from vendors and colleagues.
• Identifying and removing barriers to submission.
• Proactively identifying workflow inefficiencies.
• Maintaining standard journal workflows.
• Contributing to workflow projects.
• Monitoring vendor performance.

Requirements:

• Excellent communication and presentation skills.
• Highly organized and detail-oriented.
• Growth mindset and team player mentality.
• Ability to maintain a positive customer service attitude.
• Knowledge of Excel, Word, and file conversions.
• Ability to work under tight deadlines.
• A university degree or equivalent experience.

PLOS offers:

• Private medical insurance
• Life assurance
• Income protection
• Personal accident insurance
• Pension with up to 10% employer match
• 25 days holidays
• Market competitive Maternity and Paternity leave
• Birthday and three winter holidays days off
• 2 days paid time off for volunteering per year
• Fully remote work environment with stipend on joining for home office