Local Operations Director at VML MAP

VML MAP is seeking a Local Operations Director to drive operational excellence and lead a high-performing team in Lisbon. This role involves bridging local execution with regional and global strategy, fostering continuous improvement, and ensuring data-driven decision-making.

The Local Operations Director will oversee the operational performance of the Lisbon center, aligning with global standards while meeting local business objectives.

• Managing resource allocation across clients to optimize efficiency and productivity.
• Ensuring smooth collaboration with the Regional Operations Director.
• Leading and developing local Operations Managers.
• Creating a positive and productive work environment.
• Acting as the key liaison between local, regional, and global operations teams.
• Managing the local office budget, KPIs, and financial performance.
• Leading recruitment efforts and ensuring operational facilities meet business needs.

• Proven experience in operations leadership, preferably in a global organization.
• Strong people management skills, including experience leading multi-functional teams.
• A track record of driving operational excellence and implementing best practices.
• Experience with budget management, resource planning, and performance tracking.
• Exceptional stakeholder management and communication skills.
• Experience with workforce management tools, performance tracking systems, and reporting tools would be an advantage.

• A role within a global network of operations leaders.
• Opportunity to collaborate with Regional and Global Operations Management.
• Chance to work closely with Operations Managers, local HR teams, and client stakeholders.

VML MAP is an equal opportunity employer committed to fostering a culture of respect and belonging.