Risk Analyst II

Job Description

Boulevard is seeking a Risk Analyst II to join their team. In this role, the Risk Analyst II will conduct reviews of new merchants to ensure compliance with internal policies, processor guidelines, card brand rules, and federal regulations. They will also make recommendations for enhancements to streamline the underwriting process and improve the merchant experience. Boulevard is an equal opportunity employer that values diversity and inclusion.Role involves:

• Conducting comprehensive merchant application reviews and analyses, covering KYC and AML rules.
• Reviewing and analyzing flagged transactions and other alerts, making well-reasoned recommendations around compliance with payments processing standards.
• Assisting in the development of fraud detection & risk management systems and tools, suggesting enhancements as needed.
• Reviewing merchant transaction history to assess risk level and make approval recommendations for various payment processing limits.
• Managing inquiries and requests from customers, partners, and internal teams.
• Collaborating with internal teams, including Onboarding and Customer Support, and external partners on payment processing-related matters.

Requirements:

• High School Diploma minimum, Bachelor's degree preferred
• 3 - 7 years of experience in the payment industry, with a focus on underwriting, transaction monitoring, customer support and/or fraud/risk management
• Proficiency with Microsoft Office Suite/Google, especially Excel/Sheets
• Familiarity with merchant processing platforms and applications
• Knowledge of card brands (Visa, Mastercard, etc.) rules and regulations
• Awareness of PCI compliance
• Ability to read and understand credit card processing statements
• Strong analytical skills, attention to detail, and research capabilities
• Able to research and make decisions on complex merchant-related issues then relay findings
• Comfortable reaching out to customers directly via email or phone calls to review merchant application details
• Autonomous work ethic, comfortable in a digitally connected environment

Role offers:

• 401(k) match plus dental, medical, vision, and life insurance.
• Flexible vacation day policy.
• Fully remote work with a monthly work from home stipend.
• Family planning resources and specialized support programs.
• Equity.
• Boulevard Bucks Learning and Development program.