Loyalty Campaign Specialist at THE ICONIC

THE ICONIC is seeking a Loyalty Campaign Specialist to enhance customer loyalty. The role involves assisting in designing and executing innovative loyalty campaigns focused on customer segmentation and personalized communication strategies.

Responsibilities:

• Deliver initiatives to drive customer loyalty
• Build customer communications and journeys
• Support the development and launch of loyalty campaigns
• Gather and organize customer data to assist in segmenting audiences
• Track and report on the performance of loyalty campaigns
• Work closely with other teams to support integrated campaign efforts
• Assist in preparing reports on campaign outcomes
• Ensure campaigns comply with relevant regulations and company policies

Requirements:

• 3-4 years experience in CRM/Loyalty or managing data driven communications
• Experience with CRM platforms preferred
• Strong attention to detail and ability to manage multiple tasks
• Basic understanding of digital marketing and e-commerce strategies
• Excellent communication and problem-solving skills
• Eagerness to learn and adapt in a fast-paced environment
• Legal right to work in Australia

THE ICONIC Offers:

• Hybrid working options
• Learning and development opportunities
• Parental leave
• Birthday day off and voucher
• Staff discounts and sample sales
• Access to discounted gym memberships and wellbeing programs
• Employee Assistance Program
• Volunteer days with Charity Partner
• Referral program