Field Application Engineer at Apera AI Inc

Apera AI, an innovative startup specializing in robotics, AI, and machine vision technologies, is seeking a Field Application Engineer to play a crucial role in enabling customers to achieve success with their AI-driven robotic vision systems. The Field Application Engineer will work directly with customers during system on-boardings, leading installation, setup, and commissioning to ensure seamless integration into their manufacturing processes. This role requires close collaboration with cross-functional teams, including Sales, Customer Success Managers, and Onboarding Project Managers.

• Preparing for new robotic vision system on-boardings.
• Leading customers through the installation, setup, testing, and commissioning of robotic vision systems.
• Delivering on-the-job training to customers.
• Providing technical support and troubleshooting services both onsite and remotely.
• Monitoring system performance during initial production runs.
• Documenting and maintaining detailed customer records.
• Collaborating with Sales to assess the feasibility of potential applications.
• Partnering with CSMs and Onboarding Project Managers to support and expand Apera’s customer base.
• Driving continuous improvement by reducing the time and effort required for system installation and commissioning.
• Contributing to the design of robotic work cells.
• Providing actionable feedback to the engineering team.
• Ensuring that all business activities are conducted with the highest ethical standards.

• Bachelor’s or Master’s degree in a technical field or a technologist diploma with equivalent experience.
• 3-5 years of experience in automation, mechatronics, controls, or a related field.
• Strong verbal and written communication skills in English.
• Proven working knowledge of robotics, machine controls, automation principles, and manufacturing processes.
• Hands-on experience with mechanical, electrical, and pneumatic troubleshooting.
• The ability to read and interpret electrical, mechanical, and pneumatic prints and related technical documentation.
• Proficiency in Word, Excel, PowerPoint, AutoCAD, and SolidWorks.

• Opportunity to work at the forefront of robotics, AI, and machine vision technologies.
• Chance to collaborate with cross-functional teams and drive successful customer outcomes.
• Contribute to continuous improvement initiatives and the development of cutting-edge automation solutions.