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Stone is a technology and financial services company focused on the customer. It aims to be a protagonist in the transformation of the payments industry. Stone values teamwork, flexibility, continuous development.
The Fraud Prevention team aims to provide the best support to the customer, empathetically and analytically.
As an Analyst, he/she will be responsible for:
- Providing support to the client.
- Analyzing information.
- Reducing friction with the client while ensuring security.
- Identifying opportunities.
- Analyzing Stone's products and service environment.
- Meeting daily productivity goals.
- Paying attention to deviations in behavior that may indicate fraud.
Requirements:
- Experience in customer service.
- Intermediate Excel skills.
- Availability to work weekends, as needed.
- SQL knowledge (desirable).
Stone offers:
- Health and dental plan.
- Digital Hospital.
- Meal and/or food vouchers.
- Gympass.
- Childcare assistance.
- Life insurance.
- Transportation voucher.
- SESC agreement.
- Fixed salary + profit sharing.
- Education benefit - Internal platform with access to books, podcasts, training and video lessons.
Stone - Linkedin
Stone is a technology and financial services company focused on providing solutions to Brazilian entrepreneurs. As a leading independent payment solutions provider in Brazil, Stone is committed to transforming the payment industry. With a nationwide presence, the company values teamwork, flexibility, continuous development and innovative thinking. Its culture emphasizes ownership, embracing challenges, transparency, collaboration, and prioritizing customer satisfaction. Stone's mission is to empower businesses and drive impactful change in the lives of its clients.