The Quality Group (TQG) is seeking a Manager Order Excellence (gn) to join their Commercial Team. This role involves managing the end-to-end order process for business partners and ensuring its successful implementation. The candidate will work in a hybrid model in Hamburg. The company unites the successful brands ESN and More Nutrition.
Role Involves:
- Handling end-to-end order processes for (inter)national B2B business partners.
- Coordinating internal and external stakeholders throughout the order and fulfillment process.
- Ensuring correct order entries in close coordination with dispatchers.
- Managing proper invoicing and handling returns and complaints.
- Identifying and implementing improvements in the order and fulfillment process.
Requirements:
- Completed vocational training in forwarding, industrial, wholesale, or foreign trade.
- Experience in order processing.
- Enthusiasm for the company's products.
- Proficiency in CRM, ERP, and Office applications.
- Good German and English skills, both written and spoken.
The Quality Group Offers:
- Employee discounts
- Subsidy for EGYM Wellpass
- Corporate Benefits
- Subsidy for Deutschlandticket
- Company pension scheme