Production Orders Administrator with English and Turkish at Xometry Europe

Xometry, a leading AI-enabled marketplace for on-demand manufacturing, is seeking a proactive Production Orders Administrator to join its Operations team. This role focuses on ensuring the smooth execution of production orders through Xometry's network of manufacturing partners, with real-time identification and resolution of potential issues. The administrator will play a critical role in communicating directly with customers and suppliers to address challenges and maintain production progress.Responsibilities include:

• Monitoring and documenting production orders in CRM and ERP systems.
• Coordinating with production partners to optimise the production process.
• Addressing issues directly with customers and suppliers.
• Overseeing deadlines, coordinating logistics, and conducting quality control.
• Following up on payment statuses and liaising with customers.
• Identifying and resolving atypical problems autonomously.

Requirements:

• Proficiency in spoken and written English and Turkish.
• 1+ years of experience in procurement, logistics, or order management.
• Enthusiasm for learning and understanding each situation.
• Ability to maintain composure during high-stress situations.
• Excellent organisation and detail-oriented skills.
• Flexibility to address urgent issues beyond standard hours (paid overtime).

Xometry offers:

• Remote full-time job.
• A contract with an IE (Individual Entrepreneur).
• Payments once a month.
• Significant annual loyalty bonus.
• Overtime hours are possible for this position.
• Corporate Laptop.
• Free corporate language courses.
• Team spirit and friendly atmosphere.
• Development opportunities.
• Ongoing free of charge well-being activities.