Account Supervisor, Issues & Crisis

Job Description

Ketchum, a global communications consultancy, is seeking an Account Supervisor to join their North American Issues/Crisis Management Team. This role offers the chance to work on high-profile accounts across various industries and build strong client relationships.Ketchum is looking for candidate that can act as primary contact to clients, continually fostering client-agency relationships to build trust and become a valuable resource to clients.Responsibilities include:

• Providing strategic guidance to clients.
• Troubleshooting client problems.
• Motivating team members and providing constructive feedback.
• Independently implementing defined crisis preparedness projects.
• Managing account financials.
• Participating in new business programming and presentations.

Qualifications include:

• Bachelor’s degree in Communications, Public Relations, or a related field.
• 5+ years of experience in public relations or a similar position.
• Ability to work in a fast-paced environment and meet deadlines.
• Detail-oriented with the ability to multi-task and manage priorities.

Ketchum offers:

• Hybrid Workplace: Three days a week in the office
• Robust benefits program
• Paid maternity/paternity leave
• Family Forming Benefits
• Employee Recognition Program
• Generous paid time off
• Various development opportunities
• Tuition reimbursement
• Monthly Cell Phone & Wi-Fi reimbursement