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Customer Marketing Manager

Customer Marketing Manager to build customer relationships and programs.
Domo
On-Site
United States
Undisclosed salary
Job Description
The Customer Marketing Team at Domo is looking for a Customer Marketing Manager. This role involves building customer relationships and creating impactful programs that drive marketing and customer adoption. The Manager of Customer Marketing will collaborate across marketing, sales, and customer success to develop and implement strategies that transform customers into brand ambassadors and ensure a world-class marketing experience.

Role involves:
  • Managing customers through the reference lifecycle.
  • Building and executing customer lifecycle marketing strategies.
  • Designing and deploying targeted campaigns.
  • Maintaining and optimizing the customer reference repository.
  • Recruiting and cultivating relationships with strategic customers.
  • Developing initiatives and programs to incentivize and reward advocates.
  • Supporting sales and marketing teams with resources.
  • Acting as an internal and external advocate for the Customer Marketing program.
  • Supporting Domo's analyst relations program.
  • Ensuring alignment between customer marketing initiatives and broader strategies.
  • Delivering reports with metrics.

Requirements:
  • 3-5 years of experience in customer marketing, customer success, marketing, or a related field.
  • Proven ability to manage and grow customer programs.
  • Strong project management and organizational skills.
  • Demonstrated ability to collaborate across teams and functions.
  • Strategic thinker with a data-driven approach.
  • Excellent communication and interpersonal skills.
  • Bachelor's degree or equivalent experience.

Domo offers:
  • Opportunity to build meaningful customer relationships.
  • Opportunity to create impactful programs.
  • Opportunity to influence customer outcomes.
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Domo

Domo is a software company specializing in cloud-based business intelligence and data visualization tools. Its platform provides real-time insights through AI-powered data experiences, enabling users across various roles to analyze and act on data effectively. Domo empowers businesses to create a data-driven culture by offering secure, easy-to-use solutions that drive decision-making and improve operational efficiency. The company serves diverse industries, helping organizations of all sizes to multiply their impact through data utilization.

All Jobs at Domo (27)