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Job Description

ConnectWise is seeking an Associate Software Consulting Specialist to join their team. This role is responsible for evaluating the needs of new and existing clients as they learn ConnectWise software. The Associate Software Consulting Specialist will work in partnership with cross-functional teams to ensure clients have the necessary support needed as they become more integrated with ConnectWise products.

The Role Involves:

  • Providing support to cross-functional teams with high attention to detail.
  • Researching, analyzing, and documenting findings.
  • Coordinating aspects of project implementation, working closely with the client and internal project team.
  • Assisting and training clients on ConnectWise solutions.
  • Managing workflow and timelines.
  • Conducting kick-off meetings with new clients.
  • Effectively communicating project status to clients.

Requirements:

  • Bachelor’s degree in related field or equivalent business experience.
  • 1+ years of relevant experience.
  • Ability to work independently on projects.
  • General presentation, data analytics, and communication skills.
  • Ability to plan, organize, and prioritize multiple projects.

ConnectWise offers:

  • A hybrid working environment
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‎ConnectWise

ConnectWise is a global software company focused on providing solutions for technology service providers. Its software suite enables partners to manage their businesses, improve sales efficiency, automate service delivery, and remotely manage technology, leading to enhanced customer experiences. The company emphasizes community, connections, and an inclusive culture that values diverse perspectives and contributions. ConnectWise fosters innovation and supports its partners in achieving business value and ROI through its products.

All Jobs at ‎ConnectWise (33)