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Co-Manager/Assistant Manager at La Senza

Co-Manager/Assistant Manager role in Kelowna, BC, focusing on customer experience and sales growth.
On-Site
Canada
USD 31,517 - 34,519
CAD 21 - 23 per hour
The Co-Manager/Assistant Manager role at La Senza in Kelowna, BC, supports the Store Manager in leading store operations, ensuring exceptional customer experiences, and driving sales growth. This individual embodies the company's values and represents the brand through their actions.

Role Involves:
  • Supporting the Store Manager in creating a customer-focused environment.
  • Coaching and developing associates in company selling behaviors.
  • Managing and resolving customer relations issues.
  • Supporting recruiting, hiring, and onboarding processes.
  • Leading the execution of company initiatives.
  • Ensuring visual merchandising standards are achieved.
  • Analyzing business performance and creating action plans.
  • Managing store payroll budget and controllable expenses.
  • Ensuring a safe working environment.

Requirements:
  • 1-3 years of retail supervisory or management experience, clothing preferred.
  • Ability to foster exceptional customer service.
  • Effective delegation and communication skills.
  • Talent assessment, coaching, and performance management abilities.
  • Strong strategic and analytical skills.
  • Schedule flexibility.
  • Ability to manage complex priorities.
  • Professional demeanor.

Role Offers:
  • Competitive hourly wage.
  • Opportunity to work for La Senza.
  • Chance to develop leadership and management skills.
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La Senza

La Senza is a prominent Canadian fashion retailer specializing in women's lingerie and intimate apparel. Operating under the ownership of Regent, the company manages stores across Canada and the United States, while employing a franchise model for international locations. La Senza is committed to providing exceptional customer service and driving sales growth. The company culture emphasizes a high-performance selling environment, supported by comprehensive training programs and a focus on talent development for its employees. With a strong emphasis on visual merchandising and operational excellence, La Senza strives to maintain a safe and appealing shopping experience.